Cancellation Policy
At Salty life in Baja, we understand that plans can change. Below we have detailed our cancellation policy to ensure clarity and transparency.
Cancellations more than 7 days in advance:
Full refund of the amount paid.
Cancellations between 3 and 7 days before the tour:
50% refund of the amount paid.
Cancellations less than 3 days in advance:
No refunds will be given due to tour preparation and logistics.
No show on the day of the tour:
No refunds or date changes will be given.
Date changes:
Allowed at no additional cost with at least 72 hours notice, subject to availability.
Cancellations due to weather conditions or causes beyond our control:
In the event of cancellation due to bad weather or operational reasons, we will offer rescheduling of the tour or a full refund.
Refund Processing:
Refunds will be processed within 5 business days of the request, using the same original payment method.
Important Notes:
Cancellation or change requests must be made in writing through our email or official WhatsApp.
We recommend our clients to arrive punctually at the meeting point to avoid inconveniences.